Terms and Conditions of ESG Global Marketing 2050 Webshop

Company Information:

• Company Name: ESG Global Marketing 2050 BV
• Address: Meir 78, 2000
  Antwerp, Belgium
• Chamber of Commerce Number: 1004.681.755
• Email: Contact@esg-global.eu
• Phone: +32 (0)33 002253

Introduction: Welcome to ESG Global Marketing 2050’s Webshop. These Terms and Conditions govern your use of our website and the purchase of products from our webshop. By accessing our site and making a purchase, you agree to comply with and be bound by these terms. Please read them carefully.

1. Client’s Right to Return: Clients have the right to return purchased items within 14 working days. The return period begins from the day the product is received by the customer. If for any reason you are not satisfied with your purchase, you may return the item in its original condition and packaging, accompanied by proof of purchase.

2. Return Procedure:

1. Notify us of your intent to return the item within the stipulated return period.
2. Ensure the item is in its original condition and packaging.
3. Include proof of purchase with the return shipment.
4. The cost of return shipping is the responsibility of the customer unless the product is defective or incorrectly shipped.

3. Refund Process:

• Refunds for returned items will be processed within 14 days of receiving the returned item.
• Refunds will be issued using the same payment method used for the original purchase.

4. Product Availability:

• All products are subject to availability. In the event of unavailability, we will inform customers promptly and offer alternatives or a refund.

5. Prices and Payments:

• All prices are listed in Euros and include VAT where applicable.
• Payments can be made through the provided payment methods during the checkout process.
• ESG Global Marketing 2050 reserves the right to change prices without prior notice.

6. Data Protection:

• Customer data is treated confidentially and used only for order processing and communication.
• Personal information is handled in compliance with relevant data protection laws.

7. Shipping and Delivery:

• Orders are typically dispatched within [specified time] after payment confirmation.
• Delivery times vary based on the shipping destination. Customers will be informed of estimated delivery times during the checkout process.

8. Cancellation Policy:

• Customers have the right to cancel their order before it is dispatched.
• To cancel an order, please contact us immediately at Contact@esg-global.eu or +31 202447126.

9. Warranty and Defective Items:

• All products come with a [specified warranty period] against defects.
• If you receive a defective item, please contact us within 7 days of receiving the product, providing details and images of the defect.

10. Intellectual Property:

• All content on the ESG Global Marketing 2050 Webshop, including images, text, and logos, is the property of ESG Global Marketing 2050 and is protected by intellectual property laws.

11. Contact Information:

• For any inquiries or assistance, please contact us at Contact@esg-global.eu or +31 202447126.

12. Updates and Modifications:

• ESG Global Marketing 2050 reserves the right to update or modify these terms at any time, with changes being effective upon posting on the website. Clients are encouraged to review the terms periodically.

13. Acceptance of Terms:

• By making a purchase from ESG Global Marketing 2050 Webshop, clients acknowledge and agree to abide by these Terms and Conditions.